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Frequently Asked Questions

Below are the answers to questions we often receive!

What is your Return Policy?

Direct Copiers and Fax will gladly replace or refund the cost of any defective product purchased from this location within 30 days of purchase.  Please call 901-614-2431 to speak with one of our staff members or email  Please allow up to four weeks for processing, as we will need to contact the manufacturer of the defective product.

What is your Privacy Policy?

Under no circumstances will Direct Copiers and Fax share your contact or business information, email, purchase history or financial status with any outside vendors without your permission.

Terms and Conditions

Please read carefully.  

All information contained in this website is subject to change without notice.  While every effort is made to keep the website up to date, some information may be out of date or subject to revision.  Please call 901-614-2431 for further information.  

We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.  

Direct Copiers and Fax is committed to a fair, open business model that satisfies both the company and the customer.  Please click here to send a message if you have any questions about our business practice.  

If you have any questions or concerns about Direct Copiers and Fax or this website, please do not hesitate to reach out to us.

Thank you for doing business with us!